Complaints

Complaints

If you have a complaint we encourage you to notify us first at these complaints by emailing info@bodyglitter.nl.

When this unfortunately does not lead to a solution, it is possible to sign up for dispute mediation by Foundation Webwinkelkeur. From February 15, 2016 is for EU consumers also possible to log complaints through the ODR platform of the European Commission. This ODR platform can be found at:

http://ec.europa.eu/odr

When your complaints are not elsewhere treat, then you are free to file your complaint via the European Union platform.

 

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